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FAQ

The Ins And Outs of How We Do Business

  • How does one book a service?
    To book a service, kindly send us an email at ondioservices@gmail.com. Kindly detail: •The service you are interested in •What the service entails •Your proposed budget (open for negotiation) •The documents that would be used •Your preferred method of communication
  • Can I get a trial video?
    Yes, you absolutely can! Be sure to send us your footage through Google Drive, with a reference video, and any other specific instructions. Please note that if you are satisfied with the trial video and would like to work with us, you would have to make the appropriate payment for the video.
  • What services does your video editing company offer?
    We provide a wide range of video editing services, including but not limited to: video trimming, cutting, merging, color correction, audio enhancement, motion graphics, visual effects, titling, and video format conversions.
  • What types of videos do you edit?
    We have experience editing various types of videos, such as corporate videos, commercials, social media content, short films, documentaries, event coverage, music videos, and more. We are equipped to handle projects of different sizes and complexities.
  • What software and tools do you use for video editing?
    Our team of skilled editors uses industry-standard software such as Adobe Premiere Pro. We stay up-to-date with the latest editing techniques and tools to ensure high-quality results.
  • How long does the video editing process usually take?
    The timeframe for video editing depends on various factors, including the length of the raw footage, complexity of the project, desired edits, and the client's specific requirements. We work closely with our clients to establish realistic timelines and deliver projects in a timely manner.
  • Can you work with footage shot on different devices or formats?
    Yes, we are experienced in handling footage from a wide range of devices and formats. Our team can work with footage captured on professional cameras, smartphones, drones, and more. We can also assist with video format conversions to ensure compatibility across platforms.
  • Do you offer revisions or changes to the edited videos?
    Yes, we understand that clients may have specific revisions or changes they want to make to the edited videos. We provide a number of revision rounds depending on the project, allowing clients to provide feedback and request modifications until they are completely satisfied with the final result.
  • How do I send my raw footage for editing?
    We have secure file transfer options available, including cloud storage services. Our team believes Google Drive is the most convenient method for transferring your files securely.
  • What about the confidentiality and security of my footage?
    We take data security and client confidentiality very seriously. All footage and project files provided to us are treated with strict confidentiality. We implement industry-standard security measures to protect client data and ensure it is not shared or accessed by unauthorized individuals.
  • How much does your video editing service cost?
    Our pricing is determined based on various factors such as the complexity of the project, length of the raw footage, required edits, and additional services requested. We provide customized quotes based on specific project requirements. However, you can check our pricing page for an estimate of what we charge. Please reach out to us with your project details for a detailed pricing estimate.
  • What if I have additional questions or need further assistance?
    We are here to help! If you have any additional questions or need further assistance, please don't hesitate to contact our support team. We're available via email and will be more than happy to address any concerns you may have.
  • Can I get a job at ondio services?
    Yes. This is possible. Interested candidates must be ready and willing to undergo rigourous training. If you are interested in working for our company, kindly email us at ondioservices@gmail.com. Please make the subject 'Letter of Interest'. NB: Emailing us your interest does not guarantee employment. Candidates must satisfy specific criteria before employment.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We only accept electronic payments. Half of the payment should be made upon booking a service. This would be refunded if you are no longer interested in using our services. In the circumstance where you are not satisfied with our services, after constant communication, we will refund 100% of the deposit made. 

Cancellation Policy

If you are no longer interested in using our services. Kindly send us an email doing so. Cancellation is only possible after the first 24 hours of paying for the service.

Satisfaction Guarantee

We are a 100% committed to ensuring you are satisfied with our products. We work very closely with clients to ensure that all needs are met.

Our Company

We are ondio services. It is our goal to provide reliable online editing services at an affordable rate to our clients.

Contact Us

@ondio.services

Services
  • Web Development

  • Video Editing

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